Terms of service

Terms of Service – NASHAYA INDIA

Effective Date: 15.07.2025

Welcome to NASHAYA India. These Terms of Service (“Terms”) govern your use of our website and any related services provided by NASHAYA INTERNATIONAL. By accessing, browsing, or placing an order through this website, you agree to comply with and be bound by the following terms and conditions.

1. General Conditions

These Terms apply to all users of the website, including customers, browsers, merchants, and contributors of content.

By using this website, you agree:

  • Not to use our products or services for any unlawful or unauthorized purpose
  • Not to violate any applicable laws or regulations while using the website
  • Not to reproduce, duplicate, copy, resell, or exploit any portion of the website or its content without written permission from NASHAYA

We reserve the right to refuse service, cancel orders, or restrict access to any user at our discretion.

2. Online Store Terms

  • You must be at least 18 years of age or accessing the website under the supervision of a parent or legal guardian
  • All prices displayed on the website are in Indian Rupees (INR ₹)
  • Prices are inclusive or exclusive of taxes as mentioned on the product or checkout page
  • Product availability may change without notice
  • We reserve the right to limit or refuse orders placed by dealers, resellers, or distributors without prior approval

3. Accuracy of Information

We strive to ensure that all product details, descriptions, images, and pricing are accurate.

However:

  • Minor color variations may occur due to photography lighting and screen display differences
  • Product descriptions or prices may occasionally contain errors
  • We reserve the right to correct errors, update information, or cancel orders if inaccuracies are identified

4. Product & Service Modifications

We reserve the right to:

  • Modify product pricing at any time without prior notice
  • Discontinue products or services without liability
  • Limit product quantities offered for sale

5. Billing and Account Information

You agree to provide accurate, complete, and current information for all purchases made through our website.

This includes:

  • Correct billing and shipping address
  • Valid mobile number and email address
  • Updated payment details where applicable

Failure to provide accurate information may result in order cancellation or delivery issues for which NASHAYA shall not be responsible.

6. Third-Party Services

Our website may use or provide access to third-party services including:

  • Payment gateways
  • Courier and logistics partners
  • Analytics tools
  • Marketing platforms

These services are operated independently and are subject to their own policies and terms.

NASHAYA shall not be liable for issues arising from third-party services.

7. User Reviews, Feedback & Submissions

If you submit reviews, comments, suggestions, testimonials, or other content:

  • You grant NASHAYA the right to use, reproduce, publish, edit, or distribute such content
  • The content must not be unlawful, abusive, defamatory, misleading, or infringe intellectual property rights
  • We reserve the right to remove any inappropriate content without notice

8. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

Please review our Privacy Policy available on the website.

9. Returns, Refunds & Exchanges

Returns and exchanges are governed by our Return & Refund Policy.

Customers are advised to carefully review eligibility conditions, timelines, exchange charges, and mandatory opening video requirements before making a purchase.

10. Prohibited Uses

You are prohibited from using the website or its content:

  • For unlawful activities
  • To violate Indian laws or regulations
  • To infringe intellectual property rights
  • To harass, abuse, threaten, or discriminate against others
  • To upload viruses, malicious software, spam, or phishing content
  • To interfere with website security or operations

Violation of these Terms may result in immediate termination of access or legal action.

11. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that:

  • The website will always be uninterrupted or error-free
  • Product descriptions or other content will always be completely accurate

All products and services are provided on an “as available” and “as is” basis.

To the maximum extent permitted under applicable law, NASHAYA INTERNATIONAL shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or business
  • Delivery delays caused by logistics providers
  • Issues arising from misuse of products

12. Indemnification

You agree to indemnify and hold harmless NASHAYA INTERNATIONAL, its owners, affiliates, employees, and partners from any claims, liabilities, damages, or expenses arising from:

  • Your violation of these Terms
  • Misuse of the website
  • Breach of applicable laws or third-party rights

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of courts located in Thrissur, Kerala.

14. Changes to Terms of Service

We reserve the right to update, modify, or replace these Terms at any time without prior notice.

Changes will be posted on this page with the updated effective date. Continued use of the website after such updates constitutes acceptance of the revised Terms.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact:

NASHAYA INTERNATIONAL

GST Number: 32CLAPB8754P1ZU

Legal Address:
I ST FLOOR, IV/517, PARAKKOT BUILDING,
EDAVILANGU, EDAVILANGU,
Thrissur, Kerala – 680671, India

📧 Email: nashaya.india@gmail.com
🌐 Website: www.nashaya.in